Q: What does the website migration service consist of? Will my site be secure?
A: When your present hosting provider can no longer fulfill the necessities of your website, or if you suffer from frequent network downtime, or if you have to wait for hours for the technical support staff to respond back to you, it may be smart to swap your provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your future provider. At Giga Web Provider, we know that this can be hard & time–consuming. That’s the reason why we’ll perform all that for you at no cost!Our highly proficient technical team will migrate your website content from your present provider to us. Our techs have got extensive experience with website migration and are able to take care of anything – from an average WordPress–based blog or Joomla™–driven website, to a highly elaborate, custom–made application.
Q: How much time will the web site migration process take?
A: There are lots of aspects to keep in mind – the overall amount of files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Nonetheless, we do our very best to perform all web site migrations within a 48–hour period. Smaller web sites are migrated much faster – usually within 24 hours.
Q: My privacy is important to me. What details do you need?
A: We will require the login information for your old web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Nope. Your web site will remain fully operational during the transfer. Once everything is completed on our end, we’ll notify you so that you can preview it and check for any problems. If everything is OK, all you will have to do is modify your domain’s DNS settings.
Q: Will my current web hosting provider know that I am leaving them?
A: Nah. Aside from your login details for the Control Panel, we won’t need anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you migrate data from?
A: We can transfer your web site from any hosting provider or any Linux–based hosting platform on condition that we can access the Control Panel and there is FTP access available.The only sites that we’re unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.