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You can contact us 24x7x365 with any questions that you may have with regard to our cloud web hosting solutions. You may reach us via email and through the ticket system and we’ll respond to you in up to one hour. As a matter of fact, our average response time is less than 20 minutes. Also, you can give us a call or use the live support service during business hours.

Setting up your site is child’s play with the fast, 1–click Simple Web Site Installer. Absolutely no setup is involved, no website design skills are necessary. Just specify the type of site you would like – personal or business, along with a skin of your liking. Then hit the Install button and your brand new site will be put online momentarily. Find the Website Installer in the Giga Web Provider Control Panel.

Within the web hosting Control Panel you will find a selection of free themes for your Wordpress online diary or Joomla^™ web site. All you need to do is search through the themes, select the one that suits you and after that download it to your PC with a simple click. If you use the single–click Applications Installer tool to install Joomla^™ or WordPress, you will see the website templates listed in the last step of the installation process.

Our cloud hosting packages feature a user–friendly Complimentary Website Generation Instrument. You’ll find it within the Control Panel. This tool offers a collection of over 100 business and personal web layouts as well as an easy–to–use website management interface. All you need to do is select a web site skin and after that upload your pictures and add textual content with one click of the mouse. When you’re done with that, click on the Publish button and your web site will be published online in the blink of an eye.

Our cloud web hosting packages are backed up by a thirty–day money–back guarantee. Thus, if, for any reason, you aren’t completely happy with the quality of the provided web hosting services, you’ll be able to touch base with our Sales Department to request a full refund. You can e–mail us, open a ticket, call us or use the online chat service.

From your Control Panel, you can both control and keep an eye on your web sites. Every single cloud web hosting package comes with an array of web stats user interfaces, which you will find in the Web Stats Manager section of the Control Panel. You’ll be able to use the famous AWStats and Webalizer tools or make use of our recently designed detailed web stats software tool, which offers a useful web analytics user interface. With Giga Web Provider, you’ll see elaborate information about your web site’s traffic and visitors directly within your Control Panel.

We have designed our own custom cloud web hosting platform based on the newest enterprise–level technology. With every service (DNSs, emails, databases, web applications, etc.) taken care of by a different physical server, your site content will operate in the cloud and will also be completely shielded from unexpected network downtimes and service disruptions.

With the one–click Applications Installer tool included in the Control Panel, you can get your very own full–fledged website online in a matter of minutes. With a simple mouse click, your personal blog, discussion forum, image gallery or e–store will be set up and will be ready to be used. Select your web app, specify a few details associated with the new website and click the Install button. We’ll take care of everything else instead of you! More than 40 apps are present for you to pick from.

No website is protected against hacker attacks. Your website could be affected even by accidental content deletion on your part. Thanks to our data back–up copy solution, we can easily retrieve your site content anytime. In addition to the everyday server backups that we’re creating, you can yourself create manual backups of your site content with just a click of the mouse through the File Manager, which is conveniently located in your Control Panel. Simply generate an archive of the file(s) that you want to manually back up and place it in a location of your preference.