A 99.9% Server Uptime
Our cloud web hosting system is based on a stable, premium–quality hardware architecture and a strongly tweaked variation of Linux. That is why, regardless of what your site is, or how many site visitors you’ve got, or even in case there’s a DDoS attack, our servers will stay up and your sites will stay visible online.
All Linux cloud web hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s crucial that you also build your own network infrastructure. Because of this, we set up a custom–configured internal network in all our data centers. Based on top–hole Juniper routers and switches, our internal network allows for ultra–fast data transmission rates and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, irrespective of which hosting solution you have picked.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned cash at stake, you cannot feel truly secure. Because of this, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel content with our web hosting service or if you want to use an even more powerful web hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – we will give you your money back in full, without hidden fees or refund taxes.
24/7 Technical Support
We have mindfully chosen each member of our 24x7 support department to make certain that we can offer the best possible help desk support service you can possibly get. Each one of our support engineers has lots of years of experience working with hosting accounts behind his back, therefore they know what they are doing. What’s more, they are at your disposal 24/7/365 – you can call them at any moment and they’ll respond back to you as soon as possible.
Their average response time is well under 20 minutes, whilst with many other web hosting suppliers you have to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in less than 60 minutes.