Help and support Channels

  • Video Tutorials
  • Video Courses

  • You can effortlessly discover how to make use of our Giga Web Provider Control Panel through our illustrative video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where you can easily find solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our client support on–line 24 hours to respond to your technical requests. Expect a solution in up to one hour after you have sent the ticket.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Assistance

  • If you have problems utilizing our Linux cloud web hosting services or require more resources for your websites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Web Hosting Help

  • Need some help and support handling the SolusVM administration interface? Your VPS is misbehaving? Let us know, our team will be prepared to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of knowledgeable techs equipped to assist you with anything related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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