Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our Linux cloud web hosting packages, which means each individual advice question you submit will be replied to in less than an hour maximum. Our support staff members have been trained to promptly overcome any case and to ensure that you get on time guidance on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our crew of qualified professionals is going to be online for you 24x7x365 to react to all your issues and to resolve any matter you will probably have. You can easily post a support ticket from your Control Panel or send us an e–mail any moment. Also, on working days, you are able to ring us or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guidance while working on your online projects within the Control Panel, you are able to always click on the Help control key and locate your problem in the list of articles that will pop up. We have as well turned a number of the articles into videos. The catalogue of videos will come up if you click on the Videos key present in each section.