Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center integrated into your Control Panel offers a collection of help articles and regularly asked questions. Aimed at resolving any common problem that you may possibly stumble upon, they are written by our support team of skilled technicians.

  • Top quality support service
  • Tutorial Video Clips

  • For those who wish to learn how to solve a commonly experienced issue by watching an instructional video clip, we have added a compilation of video tutorials to our Control Panel. All the tutorial videos are very short and easy to follow. They offer you visual presentations of various site administration operations.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer support service with a sixty–minute support ticket response time guarantee. Our team of capable techs will be online for you to attend to all the questions that you could have. During non–peak times, an answer will be provided in even less than twenty minutes.