1 hour ticket response
Our team of customer service technicians is specialized in giving rapid answers to all your questions. We will examine your technical support ticket as soon as it has been received and will respond back to you with a solution to your problem within maximum 1 hour after the helpdesk ticket submission. As a matter of fact, our average response time is 20 minutes.
A First–Class Customer Care Service
We have a team of web hosting support techs who are prepared to respond to all your requests every time you are in need of assistance. Almost all our client service team representatives have several years of experience in the Linux cloud web hosting world, which implies that you can constantly depend on prompt and accurate answers to your queries.
An Easy–to–Browse Help Center Section
To help you find a quick suggestion on how you can use a particular service, we have implemented a really intuitive Help section in your Control Panel. You can browse through an extensive collection of web hosting account management articles and website administration articles, take a glimpse at our F.A.Q. repository or check our step–by–step video tutorials.