Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Warranty

  • Our group of specialists will try their best to respond to your help demands within up to 1 hour. If, however, the trouble you have experienced needs the assistance of our Admin =Team,= we are going to forward the ticket to the technician in charge and will post a reply to notify you.

  • Top quality support service
  • Expert Client Assistance Service

  • We provide you with 7 days a week customer assistance through a super–fast ticket system integrated into your Control Panel. You can e–mail us all the time about any of the software packages that come pre–installed on the virtual server, such as the chosen OS, the server administration panel and our custom designed Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • An extensive and routinely updated articles base is incorporated into our in–house built Control Panel. It gives you quick tips on how to execute all the primary site management jobs. The Help section offers thorough how to articles and reviews and step by step video lessons. You can access the Help section by clicking on the Help or Video buttons in the right corner of each Control Panel section.